1. Paying Online – Companies invest money to be able to accept payment securely online. Usually they have a secure gateway through merchant accounts they setup through leading banks like Bank of America. Otherwise, they go through big and established companies like Paypal and Googlecheckout which are known payment gateways that accept credit cards. Both buyers and sellers are protected when buying using credit cards. Buyers have the right to chargeback their purchases if there is a delivery or quality issue. Sellers have the ability to defend themselves by being enabled to investigate the validity of the complaint or perhaps compensate the buyer through a refund.
2. Customer Communication – Get an online tailor that is reliable and easy to talk to. Check if they respond to emails timely. Check if they try to proactively educate customers about their products by providing comprehensive literature online or having a regular newsletter, forum or blog. Work with the online provider. If they are serious about doing business, they will want to continuously improve. See if they have a customer evaluation system. This system is an indication whether the company listens to their customers. Talk to their customer service. Are they giving you canned responses? Be wary.
3. Regular website updates – Do you see regular changes to online tailor’s website? Good. This means this company is keeping itself interesting and busy.
4. Compare prices with competitors – The online tailor that can provide good value for your money means it has ability to make money by controlling the costs and not just simply passing it on to the customers.
5. Look for promotions – Online businesses have regular promos to attract first time buyers.
6. Establish a partnership with your tailor – If you have great-fitting garments, it’s likely that your friends and colleagues would want to know where you buy. Earn a bit of extra money by referring your online tailor’s services to them. Usually, online businesses have affiliate programs.
7. If it’s your first time, buy one garment only. Test the services of the online tailor first before you commit to a big amount.
8. Keep track of the shipment tracking number and be around when your package is due to be delivered. When you are not around to pick your package, the post office might just send back your order to the sender causing unnecessary delays or possibly even loss of shipment.
9. Usually online tailors ship your order via Fedex, DHL or regular post (local and international). Plan your purchase timely so you don’t have to pay extra for DHL and Fedex. These shippers charge usually twice as much.