| How long is your production time for pants and suits? | |||||||||||||||||
| The standard production time for our suit and jacket is 30 business days assuming there are no last minute change requests. Pants and vest requires 18-21 business day production time. ** Business days excludes weekends and holidays** | |||||||||||||||||
| Can I change my order after I submit it? | |||||||||||||||||
| Yes in some cases you may. If the order is not yet in production, there is no fee to change order details. If the order is already in production, the fee depends on how much has already been done (minimum fee is $10, measurement alterations). From Monday to Friday, once the order is submitted, we begin production within 1 hour. We suggest that all details are correct before you submit your order b... | |||||||||||||||||
| How soon can I get my order? | |||||||||||||||||
| Standard production for shirts is within 3* weeks for non-peak periods (21 business days**). Our peak months are from October to March. This may extend depending on the requirements you submit. We can expedite the production of your shirts for $5 per shirt. Expedite production takes 12-14 business days. Expedite production is different from Express Shipping** Shipping updates are found on a user... | |||||||||||||||||
| What is your production time? | |||||||||||||||||
| The current standard production time for shirts and pants is 21 ** business days on non-peak periods. Suits and jackets take 30 business days. This may extend depending on the requirements you submit. We can expedite the production of your shirts for $5 per shirt. Expedite production takes 12-14 business days except on holidays***. Expedite production requests are emailed to sales@moderntailor.com... | |||||||||||||||||
| What is your cancellation policy? | |||||||||||||||||
| Cancellations are accommodated within reasonable circumstances: 1. Order has not yet been put in production upon receipt of cancellation request. 2. The fabric is out of stock. We encourage customers to review all order details before making payment. 2. Order has started production - 50% refund (materials) will be made plus a refull refund of the shipping costs. Vouchers and coupons used in ... | |||||||||||||||||
| Updated Production & Delivery Times | |||||||||||||||||
| Standard production for shirts and delivery is within 3 weeks for non-peak periods (21 business days). Our peak months are from October to March. We provide expedite production ($5/shirt) and expedite delivery* ($8/shirt) to produce and deliver orders within 18-20 business days. Expedite production option is not available during peak periods. For suits, and j... |
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| Order Confirmation and Change in Pricing | |||||||||||||||||
| When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we update the order status to "in production", at which point, an order is no longer refundable or viable for change without fees. We have included this term to pro... | |||||||||||||||||
| What is your product complaints policy? | |||||||||||||||||
| For workmanship-related complaints, please contact us via email within 2 weeks after delivery of the goods. Complaints made after this period will not be entertained. THE PROCESS: 1. Customer submits photos showing the chief complaint/s within 14 days upon product receipt. Email sales@moderntailor.com 2. Modern Tailor staff reviews the following: Photos, Profile and original order details sub... | |||||||||||||||||
| New Customer? Get a trial custom tailored shirt for $19.95 | |||||||||||||||||
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| Why Men Wear Cufflinks? | |||||||||||||||||
| Resolving Measurement Issues | |||||||||||||||||
| For workmanship-related complaints, please contact us via email within 2 weeks after delivery of the goods. Complaints made after this period will not be entertained. THE PROCESS: 1. Customer submits photos showing the chief complaint/s within 14 days upon product receipt. Email sales@moderntailor.com 2. Modern Tailor staff reviews the following: Photos,... |
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| http://www.moderntailor.com/static/mt/trial-shirt.jsp | |||||||||||||||||
| Our committed production and delivery time is 21 business days upon validation and confirmation of order details and measurement. New customers may opt to upgrade production and delivery time by selecting our "Expedite Production*" and/or "Expedite Shipping***" services. Shirt Gallery 100% Satisfaction Guarantee! Your satisfactionis our priority.If your shirt doesn'tfit, we alter it for fre'... | |||||||||||||||||
| http://localhost/static/mt/trial-shirt.jsp | |||||||||||||||||
| Our committed production and delivery time is 21 business days upon validation and confirmation of order details and measurement. New customers may opt to upgrade production and delivery time by selecting our "Expedite Production*" and/or "Expedite Shipping***" services. Shirt Gallery 100% Satisfaction Guarantee! Your satisfactionis our priority.If your shirt doesn'tfit, we alter it for fre'... | |||||||||||||||||
| What are the measurement allowances on the finished product? | |||||||||||||||||
| Our tolerance of production (cutting commitment) is based on international standards. Collar and cuffs (+/-) 0.6 cm total circumference Bicep (+/-) 2.0 cm Total circumference Shoulder length (+/-) 1 cm total length Chest size (+/-) 2.0cm Total circumference Waist size (+/-) 2.0 cm Total circumference... | |||||||||||||||||
| Modern Tailor for Businesses | |||||||||||||||||
| Modern Tailor enables small businesses to create promotional clothing and uniforms for staff easily. With our own embroidery, tailoring services, we are not reliant on third party production facilities. We also have a huge supply of fabrics. We can offer you flexible terms of payment, prices and delivery options - making us a perfect partner regardless of the size of your business. | |||||||||||||||||
| New Cufflinks - Available at ModernTailor | |||||||||||||||||
View our newest collection of cufflinks!
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